Privacy Policy

PRIVACY POLICY

This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as to what is not contrary to the indicated regulations, to the Law Organic Law 15/1999, Protection of Personal Data (LOPD) and its implementing regulations, and/or those that may replace or update them in the future.
Our organization is committed to the privacy of your personal data. The personal data provided is necessary to provide our services and is treated in a lawful, fair and transparent manner, guaranteeing adequate security, including protection against unauthorized or illicit processing and against accidental loss, destruction or damage through application of technical and organizational measures.
Through this document we want to offer you in a transparent and loyal manner all the necessary information regarding the processing of your personal data carried out by this organization.

I.- RESPONSIBLE FOR THE TREATMENT

IDENTITY: SPAINLIFE AND HOUSES, S.L.
C.I.F. / N.I.F.: B72811805
ADDRESS: CANAL SUR, 1 LOCAL 1A, 03730 JAVEA (ALICANTE)
PHONE: 865510883
E-MAIL: info@spainlifeandhouses.com
DATA PROTECTION DELEGATE: dpo@procoden.es

II.- RECIPIENTS OF PERSONAL DATA

1.- The personal data provided will not be transferred in any way unless so provided in the specific treatments.
2.- Optionally, for the contracting of cloud computing services and/or services for sending emails, communication, as well as other related computer services, personal data may be:
- Transferred to computer services companies located within the European Economic Area (EEA) or,
- Transferred to computer services companies located outside the EEA covered by the shield of
Privacy Shield protection so they have appropriate protection measures to guarantee the security of personal data. You can learn more by visiting this link: https://www.privacyshield.gov/welcome
3.- Optionally, to administrations and other organizations when required in compliance with legal obligations.

III.- LEGAL BASIS THAT LEGITIMATES THE PROCESSING OF PERSONAL DATA

In each specific processing of personal data we will inform you of the legal basis that legitimizes it.

IV.- RIGHTS

RIGHT OF ACCESS
It is the right to obtain from the data controller confirmation of whether or not they are processing personal data that concerns the interested party and, in such case, the right of access to personal data and the following information: the purposes of the processing, the categories of personal data. in question, the recipients or categories of recipients to whom the personal data were or will be communicated, retention period or the criteria used to determine this period, the existence of the right to request from the controller the rectification or deletion of data personal data or the limitation of the processing of personal data relating to the interested party or to oppose such processing, the right to file a claim with the Spanish Data Protection Agency (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries the right to be informed of the appropriate safeguards applied.

RIGHT OF RECTIFICATION
It is the right to request rectification of your personal data if it is inaccurate, including the right to complete data that appears incomplete. It must be taken into account that by providing us with personal data by any means, you guarantee that they are true and accurate and undertake to notify us of any changes or modifications thereof. Therefore, any damage caused by the communication of erroneous, inaccurate or incomplete information in the web forms will be the exclusive responsibility of the interested party.

RIGHT OF DELETION
It is the right to request the deletion of your personal data when, among other cases, they are no longer necessary for the purpose for which they were collected, or they are being processed in another way or you withdraw your consent. It must be taken into account that deletion will not occur when the processing of personal data is necessary, among other cases, for compliance with legal obligations or for the formulation, exercise or defense of claims.

RIGHT TO LIMITATION

It is the right to request the limitation of the processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or to keep it beyond the necessary time when you may need it.

RIGHT TO WITHDRAW CONSENT
It is the right to withdraw the consent you have provided by checking “I have read and accept the privacy policy” at any time and as specified in the corresponding section “Exercise of rights” or in the specific treatment of commercial communications or Newsletter. It must be taken into account that this right will not take effect if, among other cases, the processing of personal data is necessary for the fulfillment of a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, that is, it will not affect the legality of the treatment based on the consent prior to its withdrawal.

RIGHT TO PORTABILITY
It is the right to receive the personal data that concerns you and that you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another person responsible, as long as: the processing is based on your consent and is carried out by automated or computer means.

RIGHT OF OPPOSITION
It is the right to oppose the processing of your personal data based on our legitimate interest. We will not continue to process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or for the establishment, exercise or defense of claims.

RIGHT TO FILE A COMPLAINT WITH A SUPERVISORY AUTHORITY
If you consider that we process your personal data incorrectly, you can contact us or you also have the right to file a claim with the Spanish Data Protection Agency (AEPD):
https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

EXERCISE OF RIGHTS
You can exercise your rights by writing to the postal address indicated above or by emailing info@spainlifeandhouses.com, attaching in both cases a copy of your NIF/NIE/Passport or similar document.

V.- PROCESSING OF PERSONAL DATA.

GENERIC PROVISIONS
The personal data requested in each of the specific treatments are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed, so the principle of data minimization is complied with. The personal data requested in each of the specific treatments are strictly necessary; refusal to provide them would imply not being able to provide the requested service. The communications of personal data provided for in each of the specific treatments in some cases are necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the data controller.

DIGITAL ASSISTANT – “CHATBOT” or “ONLINE CHAT”
In the event that this website uses online chat software, provided as self-service to provide users with an appropriate and quick response to common questions and to improve consumer services for the benefit of users who visit the website, The following data will be processed during the conversation with the “chat bot”: the IP address and other personal data entered in the conversation function of the “chat bot”. The data collected will not be used to personally identify the website visitor, and will not be merged with personal data about the bearer of the pseudonym, unless personal data is provided voluntarily when using the online chat. The legal basis for this processing is set out in Article 6(1)(f) of the GDPR.

CONTACT FORM
Personal data will be processed to channel requests for information, suggestions and complaints from users or clients. The legal basis that legitimizes the processing of personal data is the express consent when marking
"I have read and accept the privacy policy". Personal data will be kept for a period of two years from the moment they stop being processed, without prejudice to the exercise of the rights that assist you as an interested party.

COMMERCIAL COMMUNICATIONS FORM OR NEWSLETTER

Personal data will be processed to manage the subscription to our Newsletter, including sending personalized or non-personalized information about our products or services through various means such as telephone, email, SMS, applications for mobile devices, as well as by any procedure. analogous. It must be taken into account that this type of data processing may involve the analysis of your user profile to determine what your preferences are and thus be able to send you information more appropriate to your interests. You can request cancellation for this type of treatment, depending on the means used, in the following way:
- Email - Through the link for this purpose that you will find in each of the electronic communications or through a similar procedure specified in the commercial communication.
- WhatsApp (other apps) - Requesting unsubscription.
- SMS - Requesting unsubscription.
The legal basis that legitimizes the processing of personal data is the express consent given: by checking “I have read and accept the privacy policy” on the website, through a physical document or through email, depending on each case. It must be taken into account that if the medium used is WhatsApp, the personal data will be transferred to WhatsApp Ireland Limited which is located within the EEA. Personal data will be kept as long as you do not withdraw consent in the manner indicated in this section.

PRIVACY POLICY

This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as to what is not contrary to the indicated regulations, to the Law Organic Law 15/1999, Protection of Personal Data (LOPD) and its implementing regulations, and/or those that may replace or update them in the future.
Our organization is committed to the privacy of your personal data. The personal data provided is necessary to provide our services and is treated in a lawful, fair and transparent manner, guaranteeing adequate security, including protection against unauthorized or illicit processing and against accidental loss, destruction or damage through application of technical and organizational measures.
Through this document we want to offer you in a transparent and loyal manner all the necessary information regarding the processing of your personal data carried out by this organization.

I.- RESPONSIBLE FOR THE TREATMENT

IDENTITY: SPAINLIFE AND HOUSES, S.L.
C.I.F. / N.I.F.: B72811805
ADDRESS: CANAL SUR, 1 LOCAL 1A, 03730 JAVEA (ALICANTE)
PHONE: 865510883
E-MAIL: info@spainlifeandhouses.com
DATA PROTECTION DELEGATE: dpo@procoden.es

II.- RECIPIENTS OF PERSONAL DATA

1.- The personal data provided will not be transferred in any way unless so provided in the specific treatments.
2.- Optionally, for the contracting of cloud computing services and/or services for sending emails, communication, as well as other related computer services, personal data may be:
- Transferred to computer services companies located within the European Economic Area (EEA) or,
- Transferred to computer services companies located outside the EEA covered by the shield of
Privacy Shield protection so they have appropriate protection measures to guarantee the security of personal data. You can learn more by visiting this link: https://www.privacyshield.gov/welcome
3.- Optionally, to administrations and other organizations when required in compliance with legal obligations.

III.- LEGAL BASIS THAT LEGITIMATES THE PROCESSING OF PERSONAL DATA

In each specific processing of personal data we will inform you of the legal basis that legitimizes it.

IV.- RIGHTS

RIGHT OF ACCESS
It is the right to obtain from the data controller confirmation of whether or not they are processing personal data that concerns the interested party and, in such case, the right of access to personal data and the following information: the purposes of the processing, the categories of personal data. in question, the recipients or categories of recipients to whom the personal data were or will be communicated, retention period or the criteria used to determine this period, the existence of the right to request from the controller the rectification or deletion of data personal data or the limitation of the processing of personal data relating to the interested party or to oppose such processing, the right to file a claim with the Spanish Data Protection Agency (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries the right to be informed of the appropriate safeguards applied.

RIGHT OF RECTIFICATION
It is the right to request rectification of your personal data if it is inaccurate, including the right to complete data that appears incomplete. It must be taken into account that by providing us with personal data by any means, you guarantee that they are true and accurate and undertake to notify us of any changes or modifications thereof. Therefore, any damage caused by the communication of erroneous, inaccurate or incomplete information in the web forms will be the exclusive responsibility of the interested party.

RIGHT OF DELETION
It is the right to request the deletion of your personal data when, among other cases, they are no longer necessary for the purpose for which they were collected, or they are being processed in another way or you withdraw your consent. It must be taken into account that deletion will not occur when the processing of personal data is necessary, among other cases, for compliance with legal obligations or for the formulation, exercise or defense of claims.

RIGHT TO LIMITATION

It is the right to request the limitation of the processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or to keep it beyond the necessary time when you may need it.

RIGHT TO WITHDRAW CONSENT
It is the right to withdraw the consent you have provided by checking “I have read and accept the privacy policy” at any time and as specified in the corresponding section “Exercise of rights” or in the specific treatment of commercial communications or Newsletter. It must be taken into account that this right will not take effect if, among other cases, the processing of personal data is necessary for the fulfillment of a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, that is, it will not affect the legality of the treatment based on the consent prior to its withdrawal.

RIGHT TO PORTABILITY
It is the right to receive the personal data that concerns you and that you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another person responsible, as long as: the processing is based on your consent and is carried out by automated or computer means.

RIGHT OF OPPOSITION
It is the right to oppose the processing of your personal data based on our legitimate interest. We will not continue to process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or for the establishment, exercise or defense of claims.

RIGHT TO FILE A COMPLAINT WITH A SUPERVISORY AUTHORITY
If you consider that we process your personal data incorrectly, you can contact us or you also have the right to file a claim with the Spanish Data Protection Agency (AEPD):
https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

EXERCISE OF RIGHTS
You can exercise your rights by writing to the postal address indicated above or by emailing info@spainlifeandhouses.com, attaching in both cases a copy of your NIF/NIE/Passport or similar document.

V.- PROCESSING OF PERSONAL DATA.

GENERIC PROVISIONS
The personal data requested in each of the specific treatments are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed, so the principle of data minimization is complied with. The personal data requested in each of the specific treatments are strictly necessary; refusal to provide them would imply not being able to provide the requested service. The communications of personal data provided for in each of the specific treatments in some cases are necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the data controller.

DIGITAL ASSISTANT – “CHATBOT” or “ONLINE CHAT”
In the event that this website uses online chat software, provided as self-service to provide users with an appropriate and quick response to common questions and to improve consumer services for the benefit of users who visit the website, The following data will be processed during the conversation with the “chat bot”: the IP address and other personal data entered in the conversation function of the “chat bot”. The data collected will not be used to personally identify the website visitor, and will not be merged with personal data about the bearer of the pseudonym, unless personal data is provided voluntarily when using the online chat. The legal basis for this processing is set out in Article 6(1)(f) of the GDPR.

CONTACT FORM
Personal data will be processed to channel requests for information, suggestions and complaints from users or clients. The legal basis that legitimizes the processing of personal data is the express consent when marking
"I have read and accept the privacy policy". Personal data will be kept for a period of two years from the moment they stop being processed, without prejudice to the exercise of the rights that assist you as an interested party.

COMMERCIAL COMMUNICATIONS FORM OR NEWSLETTER

Personal data will be processed to manage the subscription to our Newsletter, including sending personalized or non-personalized information about our products or services through various means such as telephone, email, SMS, applications for mobile devices, as well as by any procedure. analogous. It must be taken into account that this type of data processing may involve the analysis of your user profile to determine what your preferences are and thus be able to send you information more appropriate to your interests. You can request cancellation for this type of treatment, depending on the means used, in the following way:
- Email - Through the link for this purpose that you will find in each of the electronic communications or through a similar procedure specified in the commercial communication.
- WhatsApp (other apps) - Requesting unsubscription.
- SMS - Requesting unsubscription.
The legal basis that legitimizes the processing of personal data is the express consent given: by checking “I have read and accept the privacy policy” on the website, through a physical document or through email, depending on each case. It must be taken into account that if the medium used is WhatsApp, the personal data will be transferred to WhatsApp Ireland Limited which is located within the EEA. Personal data will be kept as long as you do not withdraw consent in the manner indicated in this section.

PRIVACY POLICY

This privacy policy is in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and free movement of these data (RGPD), to Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), as well as to what is not contrary to the indicated regulations, to the Law Organic Law 15/1999, Protection of Personal Data (LOPD) and its implementing regulations, and/or those that may replace or update them in the future.
Our organization is committed to the privacy of your personal data. The personal data provided is necessary to provide our services and is treated in a lawful, fair and transparent manner, guaranteeing adequate security, including protection against unauthorized or illicit processing and against accidental loss, destruction or damage through application of technical and organizational measures.
Through this document we want to offer you in a transparent and loyal manner all the necessary information regarding the processing of your personal data carried out by this organization.

I.- RESPONSIBLE FOR THE TREATMENT

IDENTITY: SPAINLIFE AND HOUSES, S.L.
C.I.F. / N.I.F.: B72811805
ADDRESS: CANAL SUR, 1 LOCAL 1A, 03730 JAVEA (ALICANTE)
PHONE: 865510883
E-MAIL: info@spainlifeandhouses.com
DATA PROTECTION DELEGATE: dpo@procoden.es

II.- RECIPIENTS OF PERSONAL DATA

1.- The personal data provided will not be transferred in any way unless so provided in the specific treatments.
2.- Optionally, for the contracting of cloud computing services and/or services for sending emails, communication, as well as other related computer services, personal data may be:
- Transferred to computer services companies located within the European Economic Area (EEA) or,
- Transferred to computer services companies located outside the EEA covered by the shield of
Privacy Shield protection so they have appropriate protection measures to guarantee the security of personal data. You can learn more by visiting this link: https://www.privacyshield.gov/welcome
3.- Optionally, to administrations and other organizations when required in compliance with legal obligations.

III.- LEGAL BASIS THAT LEGITIMATES THE PROCESSING OF PERSONAL DATA

In each specific processing of personal data we will inform you of the legal basis that legitimizes it.

IV.- RIGHTS

RIGHT OF ACCESS
It is the right to obtain from the data controller confirmation of whether or not they are processing personal data that concerns the interested party and, in such case, the right of access to personal data and the following information: the purposes of the processing, the categories of personal data. in question, the recipients or categories of recipients to whom the personal data were or will be communicated, retention period or the criteria used to determine this period, the existence of the right to request from the controller the rectification or deletion of data personal data or the limitation of the processing of personal data relating to the interested party or to oppose such processing, the right to file a claim with the Spanish Data Protection Agency (AEPD), the existence, where appropriate, of automated decisions, including the preparation of profiles, when data is transferred to third countries the right to be informed of the appropriate safeguards applied.

RIGHT OF RECTIFICATION
It is the right to request rectification of your personal data if it is inaccurate, including the right to complete data that appears incomplete. It must be taken into account that by providing us with personal data by any means, you guarantee that they are true and accurate and undertake to notify us of any changes or modifications thereof. Therefore, any damage caused by the communication of erroneous, inaccurate or incomplete information in the web forms will be the exclusive responsibility of the interested party.

RIGHT OF DELETION
It is the right to request the deletion of your personal data when, among other cases, they are no longer necessary for the purpose for which they were collected, or they are being processed in another way or you withdraw your consent. It must be taken into account that deletion will not occur when the processing of personal data is necessary, among other cases, for compliance with legal obligations or for the formulation, exercise or defense of claims.

RIGHT TO LIMITATION

It is the right to request the limitation of the processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or to keep it beyond the necessary time when you may need it.

RIGHT TO WITHDRAW CONSENT
It is the right to withdraw the consent you have provided by checking “I have read and accept the privacy policy” at any time and as specified in the corresponding section “Exercise of rights” or in the specific treatment of commercial communications or Newsletter. It must be taken into account that this right will not take effect if, among other cases, the processing of personal data is necessary for the fulfillment of a legal obligation, the execution and maintenance of a contractual relationship, or for the formulation, exercise or the defense of claims. Likewise, the withdrawal of consent will not have retroactive effects, that is, it will not affect the legality of the treatment based on the consent prior to its withdrawal.

RIGHT TO PORTABILITY
It is the right to receive the personal data that concerns you and that you have provided to us, in a structured, commonly used and machine-readable format, and to transmit it to another person responsible, as long as: the processing is based on your consent and is carried out by automated or computer means.

RIGHT OF OPPOSITION
It is the right to oppose the processing of your personal data based on our legitimate interest. We will not continue to process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or for the establishment, exercise or defense of claims.

RIGHT TO FILE A COMPLAINT WITH A SUPERVISORY AUTHORITY
If you consider that we process your personal data incorrectly, you can contact us or you also have the right to file a claim with the Spanish Data Protection Agency (AEPD):
https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

EXERCISE OF RIGHTS
You can exercise your rights by writing to the postal address indicated above or by emailing info@spainlifeandhouses.com, attaching in both cases a copy of your NIF/NIE/Passport or similar document.

V.- PROCESSING OF PERSONAL DATA.

GENERIC PROVISIONS
The personal data requested in each of the specific treatments are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed, so the principle of data minimization is complied with. The personal data requested in each of the specific treatments are strictly necessary; refusal to provide them would imply not being able to provide the requested service. The communications of personal data provided for in each of the specific treatments in some cases are necessary for the execution and maintenance of a contract and in other cases for compliance with a legal obligation applicable to the data controller.

DIGITAL ASSISTANT – “CHATBOT” or “ONLINE CHAT”
In the event that this website uses online chat software, provided as self-service to provide users with an appropriate and quick response to common questions and to improve consumer services for the benefit of users who visit the website, The following data will be processed during the conversation with the “chat bot”: the IP address and other personal data entered in the conversation function of the “chat bot”. The data collected will not be used to personally identify the website visitor, and will not be merged with personal data about the bearer of the pseudonym, unless personal data is provided voluntarily when using the online chat. The legal basis for this processing is set out in Article 6(1)(f) of the GDPR.

CONTACT FORM
Personal data will be processed to channel requests for information, suggestions and complaints from users or clients. The legal basis that legitimizes the processing of personal data is the express consent when marking
"I have read and accept the privacy policy". Personal data will be kept for a period of two years from the moment they stop being processed, without prejudice to the exercise of the rights that assist you as an interested party.

COMMERCIAL COMMUNICATIONS FORM OR NEWSLETTER

Personal data will be processed to manage the subscription to our Newsletter, including sending personalized or non-personalized information about our products or services through various means such as telephone, email, SMS, applications for mobile devices, as well as by any procedure. analogous. It must be taken into account that this type of data processing may involve the analysis of your user profile to determine what your preferences are and thus be able to send you information more appropriate to your interests. You can request cancellation for this type of treatment, depending on the means used, in the following way:
- Email - Through the link for this purpose that you will find in each of the electronic communications or through a similar procedure specified in the commercial communication.
- WhatsApp (other apps) - Requesting unsubscription.
- SMS - Requesting unsubscription.
The legal basis that legitimizes the processing of personal data is the express consent given: by checking “I have read and accept the privacy policy” on the website, through a physical document or through email, depending on each case. It must be taken into account that if the medium used is WhatsApp, the personal data will be transferred to WhatsApp Ireland Limited which is located within the EEA. Personal data will be kept as long as you do not withdraw consent in the manner indicated in this section.